Privacy Policy

Last updated: 2024/12/06

At cEngine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when using our website and services. By using cEngine, you consent to the practices described in this policy.

Information Collection and Usage

When you register on our website, we collect your name, email address and password. This information is necessary for you to create an account and access our services.

Customer Data Processing and Enrichment Methods

When you use our data enrichment services, we process the customer data you provide (such as email addresses and phone numbers) to enhance it with additional information for marketing purposes. We want to be clear about the following:

• We do not sell, trade, or rent your customers' personal information to any third parties
• All customer data can be permanently deleted through your dashboard at any time
• We implement strict data retention policies and security measures to protect your customers' information
• We act as a data processor for your customer information, and you remain the data controller
• We only use the data for the specific enrichment services you request

Our Data Enrichment Practices:

• We exclusively use publicly available Open Source Intelligence (OSINT) data for enrichment purposes
• We DO NOT access any private customer accounts or profiles
• We DO NOT use data from breached databases or any unauthorized sources
• We DO NOT attempt to bypass any privacy settings or access restrictions
• All our data collection methods are ethical and comply with applicable laws and regulations

Data Security

We take data security seriously and employ industry-standard measures to safeguard the information you provide. However, please note that no method of transmission over the Internet or physical electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Legal Compliance and Data Processing

We strictly adhere to all applicable data protection laws and regulations, including:

• Only processing data in ways that are lawful, fair, and transparent
• Following data minimization principles
• Implementing appropriate security measures
• Maintaining records of processing activities
• Regular auditing of our data sources and enrichment processes

Information Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties. We may, however, share aggregated or non-personally identifiable information with third parties for statistical analysis, research, or marketing purposes.

Account Deletion

You have the right to request the deletion of your account and all associated data. To initiate this process, please contact us at contact[at]cengine.app. Upon receiving your request, we will:

1. Verify your identity
2. Delete your account and all personal information
3. Remove any associated customer data you've uploaded
4. Send you confirmation once the deletion is complete

Cookies

We may use cookies to enhance your experience and provide personalized features. Cookies are small files stored on your computer's hard drive through your web browser, enabling us to recognize your browser and remember certain information. You can choose to disable cookies in your browser settings, but please note that this may limit your access to certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. These external sites have their own privacy policies, which we recommend reviewing. We have no control over and assume no responsibility for the content, privacy practices, or activities of these third-party sites.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to remove the information from our systems.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The payment processors we work with are:

• Paylink
• Their Privacy Policy can be viewed at https://paylink.sa/catalog/privacy

• Tap
• Their Privacy Policy can be viewed at https://www.tap.company/privacy

Data Retention

We retain your personal information and customer data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You can delete your customer data at any time through your dashboard.

hCaptcha

We use the hCaptcha security service on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements.

hCaptcha analyzes the behavior of website visitors based on various characteristics. This analysis starts automatically as soon as you enter a part of the website with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI.

hCaptcha analysis in the "invisible mode" may take place completely in the background. Website visitors are not advised that such an analysis is taking place if the user is not shown a challenge.

Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party or in order to take steps at the request of the website visitor prior to entering into a contract.

IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA).

For more information about hCaptcha's privacy policy and terms of use, please visit:

• hCaptcha Privacy Policy
• hCaptcha Terms of Service

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at contact[at]cengine.app. We'll do our best to address your inquiries in a timely manner.